At Travellers Peace Ladakh, we understand that travel plans can change. This Refund Policy outlines the terms for cancellations and refunds.

1. Booking Confirmation

• A booking is confirmed only after receiving an advance payment.
• The remaining balance must be paid before the trip begins unless otherwise agreed.

2. Cancellation by Customer

If you cancel your booking, the following charges will apply:

• 30 days or more before trip start date: 80% refund
• 15–30 days before trip: 50% refund
• 7–14 days before trip: 25% refund
• Less than 7 days before trip: No refund

3. No Refund Situations

No refund will be provided in the following cases:

• No-show (not arriving for the trip)
• Leaving the trip midway
• Unused services (hotels, meals, transport, etc.)
• Last-minute cancellations due to personal reasons

4. Cancellation by Travellers Peace Ladakh

In case we cancel the trip due to:

• Extreme weather conditions
• Government restrictions
• Safety concerns

You will be offered:

• Alternative trip dates OR
• Credit note for future use OR
• Partial/full refund (depending on situation)

5. Refund Processing Time

• Refunds will be processed within 7–10 working days
• The amount will be credited via the original payment method

6. Force Majeure

No refunds will be provided for delays or cancellations caused by events beyond our control, including:

• Natural disasters
• Landslides / road blockages
• Political unrest
• Pandemics

However, we will try to provide the best possible alternative solutions.

7. Travel Insurance

We strongly recommend that all travelers purchase travel insurance to cover:

• Trip cancellations
• Medical emergencies
• Loss of belongings

8. Contact Us

For cancellation or refund requests:

• Website: travellerspeaceladakh.com
• Email: travellerspeace@gmail.com
• Phone/WhatsApp: 6005517625